Mission to Escape recognizes the importance of its customers’ privacy and the security of their personal data. This Privacy Policy explains how we collect, use, share, and protect the personal information of users of our website and services, in accordance with the General Data Protection Regulation (GDPR).

Identification of the Data Controller

Mission to Escape, headquartered at Rua Aquiles Monteverde, nº 24, 1000-018 Lisbon, is the entity responsible for processing your personal data.

Personal Data Collected

We collect information that you provide directly to us, such as your name, email address, and phone number, when you book one of our escape rooms or subscribe to our newsletter. In addition to this data, we also collect information about your browsing on our website through cookies to continuously improve your experience.

Purposes of Data Processing

Your personal data is processed for the following purposes:

• Reservation management;
• Communication regarding offers and new products/services;
• Continuous improvement of our services;
• Statistical analysis of visits to our website.

Legal Basis for Treatment

The processing of your personal data is based on your consent, the need to perform a contract (in the case of reservations), and our legitimate interest in promoting and improving the services we offer.

Data Recipients

We do not share your data with third parties, except when necessary for the provision of the requested services or due to legal obligations.

International Transfers

We do not transfer your personal data internationally outside the European Economic Area.

Storage Period

We retain your personal data for the period necessary for the purposes for which it is collected, respecting applicable legal deadlines.

Data Subject Rights

You have the right to request access, rectification, erasure, restriction of processing, and portability of your data. You also have the right to object to the processing of your data.

Exercise of Rights

Pode exercer os seus direitos entrando em contacto connosco através do email info@missiontoescape.com ou pelos telefones (351) 964 436 610 e (351) 213 880 587.

Security Measures

We have adopted appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Use of Cookies

We use cookies to optimize your experience on our website. Our cookie policy is described in detail on our website.

Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be duly communicated on our website and, if necessary, through other means.

Contact

Para quaisquer questões relacionadas com esta Política de Privacidade, por favor contacte-nos através do email info@missiontoescape.com ou pelo telefone (351) 213 880 587.